20 lines
1.2 KiB
Smarty
20 lines
1.2 KiB
Smarty
<p>Hello,</p>
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<p>Your domain <strong>{{domain}}</strong> failed to generate certificate after <strong>{{attempts}}</strong> consecutive attempts with the following error:</p>
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<table border="0" cellspacing="0" cellpadding="0" style="padding-top: 10px; padding-bottom: 10px; display: inline-block;">
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<tr>
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<td align="center" style="border-radius: 8px; background-color: #ffffff;">
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<p style="text-align: start; font-size: 14px; font-family: Inter; color: #414146; text-decoration: none; border-radius: 8px; padding: 32px; border: 1px solid #EDEDF0; display: inline-block; word-break: break-word;">{{error}}</p>
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</td>
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</tr>
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</table>
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<p>We suggest to follow the below steps:</p>
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<ol>
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<li>Examine the logs above to try and identify the issue</li>
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<li>Ensure your domain has not expired</li>
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<li>Check your DNS configuration for any unexpected values</li>
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<li>Manually re-trigger a certificate generation from the Appwrite Console</li>
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</ol>
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<p>The existing certificate will remain valid for 30 days from the initial failure. It is highly recommended to investigate this issue; failing to do so will lead to security vulnerabilities.</p> |