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Matej Bačo 2024-01-23 10:35:47 +00:00
parent 8a05b634fe
commit 52786b8273
1 changed files with 4 additions and 3 deletions
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7
app/config/locale/templates/email-certificate-failed.tpl
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@ -1,5 +1,5 @@
<p>Hello,</p>
<p>Domain <strong>{{domain}}</strong> failed to generate certificate after <strong>{{attempts}}</strong> consecutive attempts with following error:</p>
<p>Your domain <strong>{{domain}}</strong> failed to generate certificate after <strong>{{attempts}}</strong> consecutive attempts with the following error:</p>
<table border="0" cellspacing="0" cellpadding="0" style="padding-top: 10px; padding-bottom: 10px; display: inline-block;">
<tr>
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<p>We suggest to follow the below steps:</p>
<ol>
<li>Examine the logs above to try and identify the issue</li>
<li>Ensure the domain did not expire without a renewal</li>
<li>Check DNS configuration for any unwanted changes</li>
<li>Ensure your domain has not expired</li>
<li>Check your DNS configuration for any unexpected values</li>
<li>Manually re-trigger a certificate generation from the Appwrite Console</li>
</ol>
<p>The existing certificate will remain valid for 30 days from the initial failure. It is highly recommended to investigate this issue; failing to do so will lead to security vulnerabilities.</p>