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appwrite/app/config/locale/templates/email-webhook-failed.tpl
2024-01-16 19:09:33 +05:30

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<html>
<head>
<style>
@media (max-width:500px) {
.mobile-full-width {
width: 100%;
}
}
</style>
</head>
<body>
Hi <strong>{{user}}</strong>,
<br /><br />
Your webhook <strong>{{webhook}}</strong> on project <strong>{{project}}</strong> has been paused after {{attempts}} consecutive failures. <br />
<p>Webhook Endpoint: {{url}}</strong></p>
<p>Error: <strong>{{error}}</strong></p> <br />To restore your webhook's functionality and reset attempts, we suggest to follow the below steps:<br />
<ol>
<li>Examine the logs of both Appwrite Console and your webhook server to identify the issue.</li>
<li>Investigate potential network issues and use webhook testing tools to verify expected behaviour.</li>
<li>Ensure the webhook endpoint is reachable and configured to accept incoming POST requests.</li>
<li>Confirm that the webhook doesn't return error status codes such as 400 or 500.</li>
</ol><br />
After the issue is resolved, please make sure to re-enable the webhook directly through the webhook settings.
<table border="0" cellspacing="0" cellpadding="0" style="padding-top: 10px; padding-bottom: 10px; margin-top: 32px">
<tr>
<td style="border-radius: 8px; display: block; width: 100%;">
<a class="mobile-full-width" rel="noopener" target="_blank" href="{{redirect}}" style="font-size: 14px; font-family: Inter; color: #ffffff; text-decoration: none; background-color: #FD366E; border-radius: 8px; padding: 9px 14px; border: 1px solid #FD366E; display: inline-block; text-align:center; box-sizing: border-box;">Webhook settings</a>
</td>
</tr>
</table>
</body>
</html>